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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Sade Irlas

Sade Irlas

November 6, 2025

5  out of  5
rating by Sade Irlas
"Joe Saucedo took great care of me! He was friendly and efficient. Highly recommend this office!"
We responded:
"Thank you for your thoughtful review! It’s always our goal to provide excellent coverage and customer service, and we’re so glad you had a great experience!"
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Bridget Melhorn

October 31, 2025

5  out of  5
rating by Bridget Melhorn
"Zack made switching so incredibly easy for my fiancé and I! We were on separate plans before, and he was able to combine our plans into one, get us WAY better coverage and save us over $200/month!!"
We responded:
"Thank you, Bridget, for your kind words! It's great to hear that Zack was able to streamline your plans and help you save money. If you have any more questions or need further assistance, feel free to reach out! "
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Esteban Sotelo

October 30, 2025

5  out of  5
rating by Esteban Sotelo
"Zackary Lambert was excellent! He provided me with all the information I needed to make an informed decision and answered any questions I had. The process was quick, easy and saved me money on my insurance!"
We responded:
"Thank you, Esteban, for your feedback! We're glad to hear that Zackary was able to assist you effectively and make the process smooth. We appreciate your trust in us for your insurance needs. Best regards, Mason Coor - State Farm Insurance Agent"
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Tina Jordan

October 30, 2025

5  out of  5
rating by Tina Jordan
"Thank you so much to State Farm and the friendly helpful staff. We were so very pleased with their service."
We responded:
"Thank you, Tina, for your kind words and for choosing us for your insurance needs. We're glad to hear that our team was able to assist you effectively. If you need anything else, feel free to reach out."
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Yasin haggaz

October 29, 2025

5  out of  5
rating by Yasin haggaz
"Worked with Joe Saucedo to help get my new car insured. Super helpful guy, made the whole process incredibly swift and easy. Would definitely recommend asking for him if you’re planning on going with State Farm."
We responded:
"Thank you, Yasin, for your feedback! It's great to hear that Joe made the process of insuring your new car smooth and easy. We appreciate your recommendation and look forward to assisting you in the future. Take care!"
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John Perez

October 29, 2025

5  out of  5
rating by John Perez
"Worked with Joe Saucedo on my new home and auto policies. Joe was able to save me money on both. Switching over from another company was fast and easy. Thank you Joe!!"
We responded:
"Thank you, John, for your feedback! We're glad to hear Joe was able to assist you with your home and auto policies and make the switch smooth and cost-effective. If you need anything else, feel free to reach out."
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Rachelle Ybarra

October 9, 2025

5  out of  5
rating by Rachelle Ybarra
"Super quick and easy process! He did all the work, I just approved and made the payment! Thanks to Joe we got this done"
We responded:
"Thank you, Rachelle, for your feedback! We're glad to hear that Joe made the process quick and easy for you. If you need anything else, feel free to reach out."
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Lyall Keen Hammond

October 2, 2025

5  out of  5
rating by Lyall Keen Hammond
"Joe Saucedo was super helpful and made getting insurance quick and easy. Great communication and very professional— I’d definitely recommend!"
We responded:
"Five-star customers deserve five-star service! Thanks for your kind words and for being part of our insurance family!"
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Jeremy Valderaz

October 1, 2025

5  out of  5
rating by Jeremy Valderaz
"Had joe saucedo help me out he was easy to work with answered all my questions and got us taken care of quickly"
We responded:
"Thank you, Jeremy, for your feedback! We're glad to hear that Joe was able to assist you effectively and answer all your questions. If you need anything else, feel free to reach out."
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Jodi R

September 15, 2025

5  out of  5
rating by Jodi R
"Mariah was amazing with helping me get the insurance I needed. She worked with me and made the process seamless. Great customer service. I would recommend Mariah and State Farm for your insurance needs!"
We responded:
"Thank you, Jodi, for your kind words about Mariah. We're glad to hear she made the process seamless for you. Your recommendation means a lot to us. Take care!"
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Linda Estrada

September 11, 2025

5  out of  5
rating by Linda Estrada
"Joe Saucedo made setting up my insurance simple and stress-free. He explained everything clearly, guided me through the process, and now I’m saving a lot of money each month. Thank you!"
We responded:
"Thank you, Linda, for your kind words about your experience with Joe. It's great to hear that he was able to make the process simple and help you save money. If you have any more questions or need further assistance, feel free to reach out."
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Dimitri Cortez

September 4, 2025

5  out of  5
rating by Dimitri Cortez
"Thank you Joe Saucedo. Big help"
We responded:
"Thank you, Dimitri, for your feedback. We're glad to hear that Joe was able to assist you effectively. If you need anything else, feel free to reach out."
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Lydia Walker

August 20, 2025

5  out of  5
rating by Lydia Walker
"Just started a new auto insurance policy with Statefarm and Joe Saucedo helped me. He was very helpful, quick to respond, and made the process super easy."
We responded:
"Thanks so much for the 5 stars! Glad Joe was able to make switching insurance so easy for you! We appreciate your business!"
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Patrick Edwards

July 29, 2025

5  out of  5
rating by Patrick Edwards
"Just moved to Lubbock from out of state and had a great experience changing my information. They answered when I called and had all of my information switched in about 30 minutes. Just want you want when working through moving between states."
We responded:
"Thanks for the 5 stars Patrick, so happy we were able to make the process seamless for you! "
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The Thrd

July 23, 2025

5  out of  5
rating by The Thrd
"Great experience with Joe Saucedo! Was prompt and professional and saved me hundreds by moving to StateFarm. I recommend fully."
We responded:
"Thanks for the 5 stars! Happy we were able to save you money on your insurance!"
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Christy Pfister

July 16, 2025

5  out of  5
rating by Christy Pfister
"Joe Saucedo helped us switch over to State Farm, he was very quick to respond and make the process easy. We got a way better rate going through State Farm. Highly recommend using Joe as your agent."
We responded:
"Thank you for the 5 stars Christy! Glad Joe was able to help you get better coverage with a cheaper rate! We appreciate your business!"
Profile photo of Kari Brown

Kari Brown

July 11, 2025

5  out of  5
rating by Kari Brown
"Joe Sauceda saved me over 50% on my premium today when I switched. I honestly have no words other than contact him asap if you’re looking to save! I’ve been with my previous insurance carrier for 2 decades and have never received the effort or savings I did today. Thanks Joe!"
We responded:
"Thanks so much for the 5 stars! I’m glad Joe was able to save you on your auto insurance!"
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Kiara Brown

July 10, 2025

5  out of  5
rating by Kiara Brown
"Joe Saucedo is awesome. He got my policy about $70+ down WITH better coverage. I’m definitely happy to be saving!!!! Thanks so much Joe!!!!"
We responded:
"So happy Joe saved you money and increased your coverage! Thanks for the 5 stars"
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Andrew M

July 9, 2025

5  out of  5
rating by Andrew M
"I had an excellent experience with Joe Saucedo as my insurance agent. He was attentive and took the time to understand my needs, finding coverage that not only fit perfectly but also saved me money. Joe made the entire process easy and stress-free. I highly recommend him for anyone seeking a reliable agent."
We responded:
"Thanks for the 5 stars I’m glad Joe helped you save money on your insurance, and helped increase your coverage!"
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Christopher Salinas

July 8, 2025

5  out of  5
rating by Christopher Salinas
"Joe Saucedo really helped me out and got me cheaper coverage for both my vehicles! Really went out of his way to help me get everything I wanted and needed!"
We responded:
"Thanks for the 5 stars Christopher! I am happy Joe was able to save you money on your auto insurance! "
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Selena Lemon

June 27, 2025

5  out of  5
rating by Selena Lemon
"Zach was great and so helpful"
We responded:
"Thanks for the 5 stars, Zack is a great asset to our team! Glad he was able to help you out with your insurance!"
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Brian pierson

June 27, 2025

5  out of  5
rating by Brian pierson
"Zack provided excellent customer service and the policy I got set up with saved me quite a bit over my previous insurance provider. Pleasure doing business with"
We responded:
"Thanks for the 5 Stars Brian! I am glad Zack was able to help you save money on your insurance!"
Profile photo of Brandon Somers

Brandon Somers

June 25, 2025

5  out of  5
rating by Brandon Somers
"Joe Saucedo was incredibly helpful and made the process quick and easy."
We responded:
"Thanks for the 5 stars I am happy Joe was able to making your insurance switch quick and easy!"
Profile photo of Mona Rios

Mona Rios

June 24, 2025

5  out of  5
rating by Mona Rios
"Ive been struggling with high insurance Joe Saucedo helped me lower my rate by over 100 dollars."
We responded:
"I’m so glad Joe was able to help you save on your insurance rate by that much! Thanks for the 5 stars!"
Profile photo of Davian Ramos

Davian Ramos

June 23, 2025

5  out of  5
rating by Davian Ramos
"Joe Saucedo was great help! definitely recommend!"
We responded:
"Thank you for the 5 stars! Joe is great!"